• Home
  • About Us
    • FAQs
  • Courses
  • Enrol With Us
    • How To Choose A Course
    • How To Apply For A Course
    • Taster Days
  • For Employers
    • Looking for staff
    • Training for your staff
  • News
  • Contact Us
    • Wellington CBD
    • Lower Hutt
    • Upper Hutt
    • Paraparaumu
    • Porirua
    • Waipukurau
    Have any questions? Call Us!
    0508 4 CAPITAL (0508 422 748)
    Write To Us
    Capital Training
    • Home
    • About Us
      • FAQs
    • Courses
    • Enrol With Us
      • How To Choose A Course
      • How To Apply For A Course
      • Taster Days
    • For Employers
      • Looking for staff
      • Training for your staff
    • News
    • Contact Us
      • Wellington CBD
      • Lower Hutt
      • Upper Hutt
      • Paraparaumu
      • Porirua
      • Waipukurau

      Courses

      • Home
      • All courses
      • Courses
      • Employment Preparation Course – Contact Centre

      Employment Preparation Course – Contact Centre

      Capital Training Ltd
      Courses
      Free
      Employment Preparation Programme
      • Overview
      • Curriculum
      • Instructor

      COURSE DESCRIPTION

      Our Employment Preparation Course is funded by the Ministry of Social Development, with the primary objective to equip participants with work-ready skills and help them find paid employment. Currently, this course focuses solely on the contact centre industry, to prepare clients for roles within specific contact centre organisations. Read our story about Ashesh Parikh and his success in the contact centre industry!

      Our contact centre course will help you apply for jobs and prepare for the interview process, whilst giving you some insight into working in a contact centre.

      LEARNING OUTCOMES

      By the end of this course, learners will learn:

      • CV and Cover Letter writing
      • Interview Skills
      • Customer Service
      • Contact Centre Training
      • Conflict Management
      • Health and Safety
      • Computer Navigation
      • Assessment Preparation

      WHO CAN ENROL?

      This course is for New Zealand Wellington region Work and Income clients who want to work in a contact centre and who have an obligation to undertake full-time or part-time employment; or an obligation to prepare for, and or be available for work.

      WHERE CAN I STUDY?

      The course is available at our New Zealand, Thorndon Quay (Wellington) site.

      HOW LONG IS THE COURSE?

      Our courses run for 3-4 weeks, unless you get a job sooner!

      ARE THERE ANY COSTS?

      This course is fees FREE – we’ll also provide free breakfast and cover your travel costs!

      WHAT CAN I DO NEXT?

      After completing the course, if you haven’t found employment in a contact centre the course was focussed on, you will still have gained the skills and confidence you need to help you find employment elsewhere. We will also continue to help you and present you with other opportunities as they arise.

      Course Features

      • Lectures 0
      • Quizzes 0
      • Duration 3-4 weeks
      • Skill level All levels
      • Language English
      • Students 0
      • Assessments Yes
      Curriculum is empty
      Capital Training Ltd
      • Overview
      • Curriculum
      • Instructor
      Free
      • Share:

      Popular Courses

      Building and Construction Level 2

      Building and Construction Level 2

      Free
      He Poutama Ako – Foundation Skills Level 2

      He Poutama Ako – Foundation Skills Level 2

      Free
      Computing Level 2

      Computing Level 2

      Free
      logo-eduma-the-best-lms-wordpress-theme

      (04) 470 7670

      Toll Free: 0508 4 CAPITAL (0508 422 748)

      Email Us

      Company

      • Home
      • About Us
      • Courses
      • News
      • FAQs
      • Contact

      Links

      • New Zealand Qualifications Authority
      • Tertiary Education Commission
      • Ministry of Social Development

      Recommended

      • BeoGeek

      © 2020 Capital Training Ltd | Made with ❤ by BeoGeek.

      • Privacy
      • Terms
      Modal title

      Message modal