Retail Level 2
This qualification is aimed towards learners who have an interest in working in the retail industry. The units of study will provide you with the opportunity to grow and develop your skills in communications, literacy, numeracy, and customer service. It includes both theory and practical elements with some units being delivered in a classroom setting and some through the completion of work experience in a retail environment.
- NCEA 2 Services Industries (Retail)
Learners will cover:
- Customer service training
- Retail legislation
- Personal presentation skills
- Safe lifting techniques
- On-site work experience at a well-known retail store
- Learn how to interact effectively with customers
- Gain knowledge of products and services on offer
- How to work safely in a retail environment
- Teamwork skills in varied environments
- Basic computing tasks on Microsoft Word and Excel
WHO CAN ENROL?
This is a youth qualification designed for all learners aged 16 – 19 who do not already hold a level 2 qualification You should hold 40+ level 1 credits on the NZQF or have prior experience in a retail environment. There are a limited number of adult places available at our Waipukurau campus.
Applicants must also be a New Zealand citizen or permanent resident.
WHERE CAN I STUDY?
You can study at any one of our 5 training centres.
HOW LONG IS THE COURSE?
This is a 26 week programme.
Monday – Friday between the hours of 9:00am – 2:30pm
ARE THERE ANY COSTS?
This programme is fees free – we’ll also provide free breakfast each day.
WHAT CAN I DO NEXT?
On the completion of this qualification, graduates will have the necessary skills to gain front-line employment in a variety of retail outlets or continue their studies towards the New Zealand Certificate in Retail (Level 3) at an external organisation.
- Lectures 0
- Quizzes 0
- Duration 26 weeks
- Skill level Level 2
- Language English
- Students 15
- Assessments Yes